iGearUSA.com: No one every answered, Went into voicemail, sen...
A iGearUSA.com customer review by GetHuman user ~jlynne from November 18th, 2017
Background on ~jlynne's case
GetHuman: ~jlynne - can you tell our other iGearUSA.com customers when your case took place?
~jlynne: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to iGearUSA.com, and if so, how?
GetHuman: And which of these common iGearUSA.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jlynne a list of common iGearUSA.com problems)
~jlynne: "Warranty claim" was why I was trying to contact.
~jlynne's review of iGearUSA.com customer service
GetHuman: So how would you sum up your experience for GetHuman's iGearUSA.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jlynne: No one every answered, Went into voicemail, sent emails tried Contact us, nothing...and no one has called me back and I have not received my product, they got there money. I haven't received an email about my order. Very bad service, I will think twice before I order from them again.
GetHuman: Let's quantify your experience contacting iGearUSA.com. On a scale of 1 to 5, how easy is it go get help on a iGearUSA.com problem?
~jlynne: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jlynne: I'd give them a three out of five on communication.
GetHuman: And what about iGearUSA.com's ability to quickly and effectively address your problem?
~jlynne: For that I would say one out of five.
GetHuman: And finally- any advice for other iGearUSA.com customers?
~jlynne: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for iGearUSA.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jlynne taken from his iGearUSA.com customer service problem that occurred on November 15th, 2017.