Briggs & Stratton: A company that builds a engine without a drain...

A Briggs & Stratton customer review by GetHuman user ~hONDA FROM NOW ON!!!!!!!!! from November 18th, 2017

Background on ~hONDA FROM NOW ON!!!!!!!!!'s case

GetHuman: ~hONDA FROM NOW ON!!!!!!!!! - can you tell our other Briggs & Stratton customers when your case took place?
~hONDA FROM NOW ON!!!!!!!!!: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to Briggs & Stratton, and if so, how?
~hONDA FROM NOW ON!!!!!!!!!: I used a help page I found on the GetHuman Briggs & Stratton customer service contact info page: Contact Briggs & Stratton Customer Service
GetHuman: And which of these common Briggs & Stratton customer issues best describes the reason you wanted to talk to them?
(Shows ~hONDA FROM NOW ON!!!!!!!!! a list of common Briggs & Stratton problems)
~hONDA FROM NOW ON!!!!!!!!!: "Warranty claim" was why I was trying to contact.

~hONDA FROM NOW ON!!!!!!!!!'s review of Briggs & Stratton customer service

GetHuman: So how would you sum up your experience for GetHuman's Briggs & Stratton customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hONDA FROM NOW ON!!!!!!!!!: A company that builds a engine without a drain plug- good old americian company !!!!! from now on nothing but Honda for me. beyond stupid. saving * dollars - result no more briggs and Stratton for me.
GetHuman: Let's quantify your experience contacting Briggs & Stratton. On a scale of 1 to 5, how easy is it go get help on a Briggs & Stratton problem?
~hONDA FROM NOW ON!!!!!!!!!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hONDA FROM NOW ON!!!!!!!!!: I'd give them a three out of five on communication.
GetHuman: And what about Briggs & Stratton's ability to quickly and effectively address your problem?
~hONDA FROM NOW ON!!!!!!!!!: For that I would say one out of five.
GetHuman: And finally- any advice for other Briggs & Stratton customers?
~hONDA FROM NOW ON!!!!!!!!!: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Briggs & Stratton to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hONDA FROM NOW ON!!!!!!!!! taken from his Briggs & Stratton customer service problem that occurred on November 10th, 2017.

Briggs & Stratton

1.00 of 5 stars | 22 reviews

~hONDA FROM NOW ON!!!!!!!!!'s Briggs & Stratton Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Briggs & Stratton, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Briggs & Stratton in any way.

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