HealthPort Inc.: The new boss was out to fire anyone that she di...
A HealthPort Inc. customer review by GetHuman user ~memaw from November 20th, 2017
Background on ~memaw's case
GetHuman: ~memaw - can you tell our other HealthPort Inc. customers when your case took place?
~memaw: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to HealthPort Inc., and if so, how?
GetHuman: And which of these common HealthPort Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~memaw a list of common HealthPort Inc. problems)
~memaw: "Overcharge/Strange charge" was why I was trying to call.
~memaw's review of HealthPort Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's HealthPort Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~memaw: The new boss was out to fire anyone that she didn't hire. She twitched when you spoke to her. She was worried that no one was doing there job. I worked there as a Sr. Service specialist for ** years. I was promoted and given one state of and part of a another on the clinic side. When the new boss came on board she was hard on me from day one. She did everything to try to fire me. Even claiming I didn't work because nothing was downloaded. I had to have the clinic manager call her and HR to prove I was at work. I even worked while going through cancer treatments. She told me I should quit because I may get sick again.Over the years of her being my boss I contacted HR over * times before a new person agreed that she had it out for me.I finally forced Healthport to put me on Unemployment because I couldn't not deal with Mrs Hausch's bullying tactics. I was offered another state but only part time and Mrs. Hausch's best friend managed that area. When I left I had to sign a non disclosure s
GetHuman: Let's quantify your experience contacting HealthPort Inc.. On a scale of 1 to 5, how easy is it go get help on a HealthPort Inc. problem?
~memaw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~memaw: I'd give them a one out of five on communication.
GetHuman: And what about HealthPort Inc.'s ability to quickly and effectively address your problem?
~memaw: For that I would say one out of five.
GetHuman: And finally- any advice for other HealthPort Inc. customers?
~memaw: Call them early in the day or late. Don't forget any personal or account information you might need for HealthPort Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~memaw taken from his HealthPort Inc. customer service problem that occurred on November 11th, 2017.