1-800-FLOWERS.COM: Say they will resolve problem with redelivery a...
A 1-800-FLOWERS.COM customer review by GetHuman user GetHuman-319609 from November 11th, 2017
Background on GetHuman-319609's case
GetHuman: GetHuman-319609 - can you tell our other 1-800-FLOWERS.COM customers when your case took place?
GetHuman-319609: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to 1-800-FLOWERS.COM, and if so, how?
GetHuman: And which of these common 1-800-FLOWERS.COM customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-319609 a list of common 1-800-FLOWERS.COM problems)
GetHuman-319609: "Returns" was why I was trying to call.
GetHuman-319609's review of 1-800-FLOWERS.COM customer service
GetHuman: So how would you sum up your experience for GetHuman's 1-800-FLOWERS.COM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319609: Say they will resolve problem with redelivery and coupon...redelivery not given and email coupon out of date when received! Sound sincere on phone but nothing is done.
GetHuman: Let's quantify your experience contacting 1-800-FLOWERS.COM. On a scale of 1 to 5, how easy is it go get help on a 1-800-FLOWERS.COM problem?
GetHuman-319609: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319609: I'd give them a one out of five on communication.
GetHuman: And what about 1-800-FLOWERS.COM's ability to quickly and effectively address your problem?
GetHuman-319609: For that I would say one out of five.
GetHuman: And finally- any advice for other 1-800-FLOWERS.COM customers?
GetHuman-319609: Call them early in the day or late. Don't forget any personal or account information you might need for 1-800-FLOWERS.COM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319609 taken from his 1-800-FLOWERS.COM customer service problem that occurred on November 7th, 2017.