AAA: After attempting two customer service phone num...

A AAA customer review by GetHuman user GetHuman-426940 from November 22nd, 2017

Background on GetHuman-426940's case

GetHuman: GetHuman-426940 - can you tell our other AAA customers when your case took place?
GetHuman-426940: Yes I can. It was evening, on November 12th.
GetHuman: Did you reach out to AAA, and if so, how?
GetHuman-426940: I used the 800-222-4357 number I found for on the GetHuman AAA customer phone number page I was on: AAA Customer Service Phone Number
GetHuman: And which of these common AAA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-426940 a list of common AAA problems)
GetHuman-426940: "Cancel Service" was why I was trying to call.

GetHuman-426940's review of AAA customer service

GetHuman: So how would you sum up your experience for GetHuman's AAA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-426940: After attempting two customer service phone numbers provided by AAA, I was not able to contact an open office because of the US's *th of July holiday. This number allowed me to speak to a human quickly and efficiently.
GetHuman: Let's quantify your experience contacting AAA. On a scale of 1 to 5, how easy is it go get help on a AAA problem?
GetHuman-426940: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-426940: I'd give them a three out of five on communication.
GetHuman: And what about AAA's ability to quickly and effectively address your problem?
GetHuman-426940: For that I would say two out of five.
GetHuman: And finally- any advice for other AAA customers?
GetHuman-426940: Call them early in the day or late. Don't forget any personal or account information you might need for AAA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-426940 taken from his AAA customer service problem that occurred on November 12th, 2017.

AAA

2.59 of 5 stars | 96 reviews

GetHuman-426940's AAA Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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