AAA: Will only tow my husband * miles after being me...

A AAA customer review by GetHuman user ~Robin from Avon from November 21st, 2017

Background on ~Robin from Avon's case

GetHuman: ~Robin from Avon - can you tell our other AAA customers when your case took place?
~Robin from Avon: Yes I can. It was evening, on November 11th.
GetHuman: Did you reach out to AAA, and if so, how?
~Robin from Avon: I used the 800-222-4357 number I found for on the GetHuman AAA customer phone number page I was on: AAA Customer Service Phone Number
GetHuman: And which of these common AAA customer issues best describes the reason you wanted to talk to them?
(Shows ~Robin from Avon a list of common AAA problems)
~Robin from Avon: "Missing item" was why I was trying to call.

~Robin from Avon's review of AAA customer service

GetHuman: So how would you sum up your experience for GetHuman's AAA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robin from Avon: Will only tow my husband * miles after being members since ****. RIP OFF*SCAM. I pay $** a year for nothing.
GetHuman: Let's quantify your experience contacting AAA. On a scale of 1 to 5, how easy is it go get help on a AAA problem?
~Robin from Avon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robin from Avon: I'd give them a three out of five on communication.
GetHuman: And what about AAA's ability to quickly and effectively address your problem?
~Robin from Avon: For that I would say five out of five.
GetHuman: And finally- any advice for other AAA customers?
~Robin from Avon: Call them early in the day or late. Don't forget any personal or account information you might need for AAA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robin from Avon taken from his AAA customer service problem that occurred on November 11th, 2017.

AAA

2.59 of 5 stars | 96 reviews

~Robin from Avon's AAA Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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