AIG Auto Insurance Claims: No response to previous emails. Called custome...

A AIG Auto Insurance Claims customer review by GetHuman user ~Larry from October 30th, 2017

Background on ~Larry's case

GetHuman: ~Larry - can you tell our other AIG Auto Insurance Claims customers when your case took place?
~Larry: Yeah. It was morning, on October 25th.
GetHuman: Did you reach out to AIG Auto Insurance Claims, and if so, how?
~Larry: I used a help page I found on the GetHuman AIG Auto Insurance Claims customer service contact info page: Contact AIG Auto Insurance Claims Customer Service
GetHuman: And which of these common AIG Auto Insurance Claims customer issues best describes the reason you wanted to talk to them?
(Shows ~Larry a list of common AIG Auto Insurance Claims problems)
~Larry: "None of those really matches why I wanted to contact AIG Auto Insurance Claims that day." was why I was trying to contact.

~Larry's review of AIG Auto Insurance Claims customer service

GetHuman: So how would you sum up your experience for GetHuman's AIG Auto Insurance Claims customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Larry: No response to previous emails. Called customer service and sat for nearly * minutes (without any music or automated encouragement) and finally decided I had been cut off. Tried to contact by on line chat and could not understand vague or incomplete answers.
GetHuman: Let's quantify your experience contacting AIG Auto Insurance Claims. On a scale of 1 to 5, how easy is it go get help on a AIG Auto Insurance Claims problem?
~Larry: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Larry: I'd give them a one out of five on communication.
GetHuman: And what about AIG Auto Insurance Claims's ability to quickly and effectively address your problem?
~Larry: For that I would say four out of five.
GetHuman: And finally- any advice for other AIG Auto Insurance Claims customers?
~Larry: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AIG Auto Insurance Claims to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Larry taken from his AIG Auto Insurance Claims customer service problem that occurred on October 25th, 2017.

AIG Auto Insurance Claims

3.00 of 5 stars | 7 reviews

~Larry's AIG Auto Insurance Claims Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AIG Auto Insurance Claims, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AIG Auto Insurance Claims in any way.

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