ANZ Bank: listened and acted on all instructions then tol...
A ANZ Bank customer review by GetHuman user GetHuman-214933 from November 20th, 2017
Background on GetHuman-214933's case
GetHuman: GetHuman-214933 - can you tell our other ANZ Bank customers when your case took place?
GetHuman-214933: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to ANZ Bank, and if so, how?
GetHuman: And which of these common ANZ Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-214933 a list of common ANZ Bank problems)
GetHuman-214933: "Question" was why I was trying to call.
GetHuman-214933's review of ANZ Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's ANZ Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-214933: listened and acted on all instructions then told"we are unable to process this transaction at this time,please call again"
GetHuman: Let's quantify your experience contacting ANZ Bank. On a scale of 1 to 5, how easy is it go get help on a ANZ Bank problem?
GetHuman-214933: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-214933: I'd give them a five out of five on communication.
GetHuman: And what about ANZ Bank's ability to quickly and effectively address your problem?
GetHuman-214933: For that I would say two out of five.
GetHuman: And finally- any advice for other ANZ Bank customers?
GetHuman-214933: Call them early in the day or late. Don't forget any personal or account information you might need for ANZ Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-214933 taken from his ANZ Bank customer service problem that occurred on November 14th, 2017.