AT&T Wireless Insurance: Ireceived a very helpful representive who took...
A AT&T Wireless Insurance customer review by GetHuman user ~Judy from November 21st, 2017
Background on ~Judy's case
GetHuman: ~Judy - can you tell our other AT&T Wireless Insurance customers when your case took place?
~Judy: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to AT&T Wireless Insurance, and if so, how?
GetHuman: And which of these common AT&T Wireless Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Judy a list of common AT&T Wireless Insurance problems)
~Judy: "Complaint" was why I was trying to call.
~Judy's review of AT&T Wireless Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judy: Ireceived a very helpful representive who took care of all needs i called about very quickly.She was so kind and I felt like I was in very knowledgable hands.
GetHuman: Let's quantify your experience contacting AT&T Wireless Insurance. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless Insurance problem?
~Judy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judy: I'd give them a three out of five on communication.
GetHuman: And what about AT&T Wireless Insurance's ability to quickly and effectively address your problem?
~Judy: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Wireless Insurance customers?
~Judy: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireless Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judy taken from his AT&T Wireless Insurance customer service problem that occurred on November 14th, 2017.