AT&T Wireless Insurance: The rep got on the phone and took care of my is...
A AT&T Wireless Insurance customer review by GetHuman user GetHuman-46192 from November 17th, 2017
Background on GetHuman-46192's case
GetHuman: GetHuman-46192 - can you tell our other AT&T Wireless Insurance customers when your case took place?
GetHuman-46192: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to AT&T Wireless Insurance, and if so, how?
GetHuman: And which of these common AT&T Wireless Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46192 a list of common AT&T Wireless Insurance problems)
GetHuman-46192: "Lower my bill" was why I was trying to call.
GetHuman-46192's review of AT&T Wireless Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46192: The rep got on the phone and took care of my issue immediately. This was the easiest call I have made to ATT. Thank you to the rep who helped me today. Please let him train others and give him a raise.
GetHuman: Let's quantify your experience contacting AT&T Wireless Insurance. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless Insurance problem?
GetHuman-46192: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46192: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Wireless Insurance's ability to quickly and effectively address your problem?
GetHuman-46192: For that I would say two out of five.
GetHuman: And finally- any advice for other AT&T Wireless Insurance customers?
GetHuman-46192: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireless Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46192 taken from his AT&T Wireless Insurance customer service problem that occurred on November 15th, 2017.