Activision: I am having issues signing into my call of duty...

A Activision customer review by GetHuman user GetHuman-434995 from November 25th, 2017

Background on GetHuman-434995's case

GetHuman: GetHuman-434995 - can you tell our other Activision customers when your case took place?
GetHuman-434995: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Activision, and if so, how?
GetHuman-434995: I used the 310-255-2050 number I found for on the GetHuman Activision customer phone number page I was on: Activision Customer Service Phone Number
GetHuman: And which of these common Activision customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434995 a list of common Activision problems)
GetHuman-434995: "Track order" was why I was trying to call.

GetHuman-434995's review of Activision customer service

GetHuman: So how would you sum up your experience for GetHuman's Activision customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434995: I am having issues signing into my call of duty account. To get help, they want me to sign in. I can't sign in, which is why I was calling.
GetHuman: Let's quantify your experience contacting Activision. On a scale of 1 to 5, how easy is it go get help on a Activision problem?
GetHuman-434995: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434995: I'd give them a three out of five on communication.
GetHuman: And what about Activision's ability to quickly and effectively address your problem?
GetHuman-434995: For that I would say four out of five.
GetHuman: And finally- any advice for other Activision customers?
GetHuman-434995: Call them early in the day or late. Don't forget any personal or account information you might need for Activision to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434995 taken from his Activision customer service problem that occurred on November 20th, 2017.

Activision

1.82 of 5 stars | 72 reviews

GetHuman-434995's Activision Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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