Activision: I get killed in black ops* so much I'm ready to...

A Activision customer review by GetHuman user GetHuman-je_2078 from November 30th, 2017

Background on GetHuman-je_2078's case

GetHuman: GetHuman-je_2078 - can you tell our other Activision customers when your case took place?
GetHuman-je_2078: Yes. It was afternoon, on November 27th.
GetHuman: Did you reach out to Activision, and if so, how?
GetHuman-je_2078: I used the 310-255-2050 number I found for on the GetHuman Activision customer phone number page I was on: Activision Customer Service Phone Number
GetHuman: And which of these common Activision customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-je_2078 a list of common Activision problems)
GetHuman-je_2078: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-je_2078's review of Activision customer service

GetHuman: So how would you sum up your experience for GetHuman's Activision customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-je_2078: I get killed in black ops* so much I'm ready to **** on the disk and take it back
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-je_2078: I want my money back on pan for the map pack as well
GetHuman: Let's quantify your experience contacting Activision. On a scale of 1 to 5, how easy is it go get help on a Activision problem?
GetHuman-je_2078: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-je_2078: I'd give them a two out of five on communication.
GetHuman: And what about Activision's ability to quickly and effectively address your problem?
GetHuman-je_2078: For that I would say three out of five.
GetHuman: And finally- any advice for other Activision customers?
GetHuman-je_2078: Call them early in the day or late. Don't forget any personal or account information you might need for Activision to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-je_2078 taken from his Activision customer service problem that occurred on November 27th, 2017.


1.82 of 5 stars | 72 reviews

GetHuman-je_2078's Activision Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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