Issue with Activision
A Activision customer review by GetHuman user GetHuman-jbarne from December 5th, 2017
Background on GetHuman-jbarne's case
GetHuman: GetHuman-jbarne - can you tell our other Activision customers when your case took place?
GetHuman-jbarne: Yes I can. It was evening, on December 3rd.
GetHuman: Did you reach out to Activision, and if so, how?
GetHuman: And which of these common Activision customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jbarne a list of common Activision problems)
GetHuman-jbarne: "Missing Items" was why I was trying to call.
GetHuman-jbarne's review of Activision customer service
GetHuman: So how would you sum up your experience for GetHuman's Activision customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jbarne: Issue with Activision
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-jbarne: Conn.info looks like dis A---E----- in my bandwidth *kbps it want let me get on zombies i just bougth a new map pack...you guys need to tell me something ive been spending alot of money on PlayStation
GetHuman: Let's quantify your experience contacting Activision. On a scale of 1 to 5, how easy is it go get help on a Activision problem?
GetHuman-jbarne: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jbarne: I'd give them a one out of five on communication.
GetHuman: And what about Activision's ability to quickly and effectively address your problem?
GetHuman-jbarne: For that I would say five out of five.
GetHuman: And finally- any advice for other Activision customers?
GetHuman-jbarne: Call them early in the day or late. Don't forget any personal or account information you might need for Activision to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jbarne taken from his Activision customer service problem that occurred on December 3rd, 2017.