Adobe Systems: I FINALLY got a hold of a human!!! I needed a...
A Adobe Systems customer review by GetHuman user ~tiffani june from November 24th, 2017
Background on ~tiffani june's case
GetHuman: ~tiffani june - can you tell our other Adobe Systems customers when your case took place?
~tiffani june: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Adobe Systems, and if so, how?
GetHuman: And which of these common Adobe Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~tiffani june a list of common Adobe Systems problems)
~tiffani june: "Complaint" was why I was trying to call.
~tiffani june's review of Adobe Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Adobe Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tiffani june: I FINALLY got a hold of a human!!! I needed a charge taken off my credit card that it automatically charged.*Steps: *Call *-***-***-*****choose * then * then * then * then **It took about **-** minutes, but they were very helpful in taking it off my credit card.****make sure you get your confirmation number too!!
GetHuman: Let's quantify your experience contacting Adobe Systems. On a scale of 1 to 5, how easy is it go get help on a Adobe Systems problem?
~tiffani june: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tiffani june: I'd give them a two out of five on communication.
GetHuman: And what about Adobe Systems's ability to quickly and effectively address your problem?
~tiffani june: For that I would say one out of five.
GetHuman: And finally- any advice for other Adobe Systems customers?
~tiffani june: Call them early in the day or late. Don't forget any personal or account information you might need for Adobe Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tiffani june taken from his Adobe Systems customer service problem that occurred on November 17th, 2017.