Advanced Micro Devices: I called this number and someone answered I sai...

A Advanced Micro Devices customer review by GetHuman user ~Scoyn from November 20th, 2017

Background on ~Scoyn's case

GetHuman: ~Scoyn - can you tell our other Advanced Micro Devices customers when your case took place?
~Scoyn: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Advanced Micro Devices, and if so, how?
~Scoyn: I used the 408-749-4000 number I found for on the GetHuman Advanced Micro Devices customer phone number page I was on: Advanced Micro Devices Customer Service Phone Number
GetHuman: And which of these common Advanced Micro Devices customer issues best describes the reason you wanted to talk to them?
(Shows ~Scoyn a list of common Advanced Micro Devices problems)
~Scoyn: "Returns" was why I was trying to call.

~Scoyn's review of Advanced Micro Devices customer service

GetHuman: So how would you sum up your experience for GetHuman's Advanced Micro Devices customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Scoyn: I called this number and someone answered I said that I was having an issue with my video card. The person on the other end sounded like she was halfway around the world (India, maybe?) and I couldn't really understand her. She transfered me to the wait queue for the *** number that I WAS ON BEFORE.
GetHuman: Let's quantify your experience contacting Advanced Micro Devices. On a scale of 1 to 5, how easy is it go get help on a Advanced Micro Devices problem?
~Scoyn: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Scoyn: I'd give them a two out of five on communication.
GetHuman: And what about Advanced Micro Devices's ability to quickly and effectively address your problem?
~Scoyn: For that I would say one out of five.
GetHuman: And finally- any advice for other Advanced Micro Devices customers?
~Scoyn: Call them early in the day or late. Don't forget any personal or account information you might need for Advanced Micro Devices to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Scoyn taken from his Advanced Micro Devices customer service problem that occurred on November 18th, 2017.

Advanced Micro Devices

1.00 of 5 stars | 15 reviews

~Scoyn's Advanced Micro Devices Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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