Advanced Micro Devices: No response. Just keeps ringing. Never purchase...

A Advanced Micro Devices customer review by GetHuman user GetHuman-229814 from November 26th, 2017

Background on GetHuman-229814's case

GetHuman: GetHuman-229814 - can you tell our other Advanced Micro Devices customers when your case took place?
GetHuman-229814: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Advanced Micro Devices, and if so, how?
GetHuman-229814: I used the 408-749-4000 number I found for on the GetHuman Advanced Micro Devices customer phone number page I was on: Advanced Micro Devices Customer Service Phone Number
GetHuman: And which of these common Advanced Micro Devices customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-229814 a list of common Advanced Micro Devices problems)
GetHuman-229814: "Warranty claim" was why I was trying to call.

GetHuman-229814's review of Advanced Micro Devices customer service

GetHuman: So how would you sum up your experience for GetHuman's Advanced Micro Devices customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-229814: No response. Just keeps ringing. Never purchase AMD products. There's no service & they don't care. Earlier I spoke with a worker in Austin who said he neither knew how to help nor cared & suggested I call Canada (out of country call). The above number disconnected after * min of ringing. I will Never purchase another AMD product again & will do my best to NOT recommend them to anyone who cares to listen!!!
GetHuman: Let's quantify your experience contacting Advanced Micro Devices. On a scale of 1 to 5, how easy is it go get help on a Advanced Micro Devices problem?
GetHuman-229814: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-229814: I'd give them a one out of five on communication.
GetHuman: And what about Advanced Micro Devices's ability to quickly and effectively address your problem?
GetHuman-229814: For that I would say two out of five.
GetHuman: And finally- any advice for other Advanced Micro Devices customers?
GetHuman-229814: Call them early in the day or late. Don't forget any personal or account information you might need for Advanced Micro Devices to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-229814 taken from his Advanced Micro Devices customer service problem that occurred on November 22nd, 2017.

Advanced Micro Devices

1.00 of 5 stars | 15 reviews

GetHuman-229814's Advanced Micro Devices Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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