Advanced Micro Devices: Just say Tech support as soon as line picks up...
A Advanced Micro Devices customer review by GetHuman user ~Paul from November 23rd, 2017
Background on ~Paul's case
GetHuman: ~Paul - can you tell our other Advanced Micro Devices customers when your case took place?
~Paul: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Advanced Micro Devices, and if so, how?
GetHuman: And which of these common Advanced Micro Devices customer issues best describes the reason you wanted to talk to them?
(Shows ~Paul a list of common Advanced Micro Devices problems)
~Paul: "Warranty claim" was why I was trying to call.
~Paul's review of Advanced Micro Devices customer service
GetHuman: So how would you sum up your experience for GetHuman's Advanced Micro Devices customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paul: Just say Tech support as soon as line picks up. Then I got an operator, who forwarded me to tech support. and then the %$$* hung up on me . but number works if used right.
GetHuman: Let's quantify your experience contacting Advanced Micro Devices. On a scale of 1 to 5, how easy is it go get help on a Advanced Micro Devices problem?
~Paul: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paul: I'd give them a three out of five on communication.
GetHuman: And what about Advanced Micro Devices's ability to quickly and effectively address your problem?
~Paul: For that I would say two out of five.
GetHuman: And finally- any advice for other Advanced Micro Devices customers?
~Paul: Call them early in the day or late. Don't forget any personal or account information you might need for Advanced Micro Devices to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Paul taken from his Advanced Micro Devices customer service problem that occurred on November 14th, 2017.