Agoda: SCAM!!!SCAM!!!SCAMMERS!!!! THEY TOOK $*** OUT O...
A Agoda customer review by GetHuman user ~no of your business from November 23rd, 2017
Background on ~no of your business's case
GetHuman: ~no of your business - can you tell our other Agoda customers when your case took place?
~no of your business: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Agoda, and if so, how?
GetHuman: And which of these common Agoda customer issues best describes the reason you wanted to talk to them?
(Shows ~no of your business a list of common Agoda problems)
~no of your business: "Refund My Booking" was why I was trying to call.
~no of your business's review of Agoda customer service
GetHuman: So how would you sum up your experience for GetHuman's Agoda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no of your business: SCAM!!!SCAM!!!SCAMMERS!!!! THEY TOOK $*** OUT OF MY ACCOUNT WITHOUT ** Aconfirmation number to my email address and * they didn't send the reservation to to the hotel. I HATE PEOPLE LIKE THEM, GET A REAL JOB AND STOP STEALING PEOPLES' HARD EARNED MONEY!! NO GOOD WILL COME TO YOU!!!!
GetHuman: Let's quantify your experience contacting Agoda. On a scale of 1 to 5, how easy is it go get help on a Agoda problem?
~no of your business: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no of your business: I'd give them a two out of five on communication.
GetHuman: And what about Agoda's ability to quickly and effectively address your problem?
~no of your business: For that I would say three out of five.
GetHuman: And finally- any advice for other Agoda customers?
~no of your business: Call them early in the day or late. Don't forget any personal or account information you might need for Agoda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no of your business taken from his Agoda customer service problem that occurred on November 16th, 2017.