Allstate Motor Club: I was about to sign up for Allstae since it was...
A Allstate Motor Club customer review by GetHuman user GetHuman-319903 from November 26th, 2017
Background on GetHuman-319903's case
GetHuman: GetHuman-319903 - can you tell our other Allstate Motor Club customers when your case took place?
GetHuman-319903: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Allstate Motor Club, and if so, how?
GetHuman: And which of these common Allstate Motor Club customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-319903 a list of common Allstate Motor Club problems)
GetHuman-319903: "None of those really matches why I wanted to call Allstate Motor Club that day." was why I was trying to call.
GetHuman-319903's review of Allstate Motor Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Allstate Motor Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319903: I was about to sign up for Allstae since it was so much cheaper than AAA. I called the roadside asst * just to see who I would get and yes, it was a foreign country and I could not understand them. I knew at that point Allstate was not for me. I could not imagine being stranded, alone in a snowstorm and having to call someone in India or wherever it was. I will continue to pay AAA the extra $ for my and my daughters peace of mind.
GetHuman: Let's quantify your experience contacting Allstate Motor Club. On a scale of 1 to 5, how easy is it go get help on a Allstate Motor Club problem?
GetHuman-319903: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319903: I'd give them a five out of five on communication.
GetHuman: And what about Allstate Motor Club's ability to quickly and effectively address your problem?
GetHuman-319903: For that I would say one out of five.
GetHuman: And finally- any advice for other Allstate Motor Club customers?
GetHuman-319903: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate Motor Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319903 taken from his Allstate Motor Club customer service problem that occurred on November 20th, 2017.