Allstate: Alstate has been relentlessly harassing me to b...
A Allstate customer review by GetHuman user ~oldused customer from November 26th, 2017
Background on ~oldused customer's case
GetHuman: ~oldused customer - can you tell our other Allstate customers when your case took place?
~oldused customer: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Allstate, and if so, how?
GetHuman: And which of these common Allstate customer issues best describes the reason you wanted to talk to them?
(Shows ~oldused customer a list of common Allstate problems)
~oldused customer: "Get insurance" was why I was trying to call.
~oldused customer's review of Allstate customer service
GetHuman: So how would you sum up your experience for GetHuman's Allstate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~oldused customer: Alstate has been relentlessly harassing me to buy their road service plan and they won't stop! Since I have refused to buy it they have now turned me over to collection for a policy they claim I never paid for! EXTORTION! Don't use them and don't ever give them any of your information or this may happen to you!
GetHuman: Let's quantify your experience contacting Allstate. On a scale of 1 to 5, how easy is it go get help on a Allstate problem?
~oldused customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~oldused customer: I'd give them a three out of five on communication.
GetHuman: And what about Allstate's ability to quickly and effectively address your problem?
~oldused customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Allstate customers?
~oldused customer: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~oldused customer taken from his Allstate customer service problem that occurred on November 21st, 2017.