Am-Autoparts.com: ordered a part, they sent me the wrong one, too...
A Am-Autoparts.com customer review by GetHuman user ~matt608 from November 15th, 2017
Background on ~matt608's case
GetHuman: ~matt608 - can you tell our other Am-Autoparts.com customers when your case took place?
~matt608: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to Am-Autoparts.com, and if so, how?
GetHuman: And which of these common Am-Autoparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~matt608 a list of common Am-Autoparts.com problems)
~matt608: "Missing Item" was why I was trying to contact.
~matt608's review of Am-Autoparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Am-Autoparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~matt608: ordered a part, they sent me the wrong one, took * days before i heard from them, and then they sent me the wrong part again. TERRIBLE buisness. i would not buy from them
GetHuman: Let's quantify your experience contacting Am-Autoparts.com. On a scale of 1 to 5, how easy is it go get help on a Am-Autoparts.com problem?
~matt608: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~matt608: I'd give them a three out of five on communication.
GetHuman: And what about Am-Autoparts.com's ability to quickly and effectively address your problem?
~matt608: For that I would say four out of five.
GetHuman: And finally- any advice for other Am-Autoparts.com customers?
~matt608: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Am-Autoparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~matt608 taken from his Am-Autoparts.com customer service problem that occurred on November 14th, 2017.