Amazon Visa Card: Dial ** gets you to a prompt where you put in y...
A Amazon Visa Card customer review by GetHuman user ~Wyfind from November 3rd, 2017
Background on ~Wyfind's case
GetHuman: ~Wyfind - can you tell our other Amazon Visa Card customers when your case took place?
~Wyfind: Sure. It was morning, on October 31st.
GetHuman: Did you reach out to Amazon Visa Card, and if so, how?
GetHuman: And which of these common Amazon Visa Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Wyfind a list of common Amazon Visa Card problems)
~Wyfind: "Complaint" was why I was trying to call.
~Wyfind's review of Amazon Visa Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon Visa Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wyfind: Dial ** gets you to a prompt where you put in your card number and zip code to get to a real person IMMEDIATELY. There is only a five second wait! Great customer service too on the other line.
GetHuman: Let's quantify your experience contacting Amazon Visa Card. On a scale of 1 to 5, how easy is it go get help on a Amazon Visa Card problem?
~Wyfind: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wyfind: I'd give them a five out of five on communication.
GetHuman: And what about Amazon Visa Card's ability to quickly and effectively address your problem?
~Wyfind: For that I would say three out of five.
GetHuman: And finally- any advice for other Amazon Visa Card customers?
~Wyfind: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Visa Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wyfind taken from his Amazon Visa Card customer service problem that occurred on October 31st, 2017.