Amazon Visa Card: have called about a dozen times, and after the...

A Amazon Visa Card customer review by GetHuman user ~w from November 17th, 2017

Background on ~w's case

GetHuman: ~w - can you tell our other Amazon Visa Card customers when your case took place?
~w: Sure. It was late at night, on November 15th.
GetHuman: Did you reach out to Amazon Visa Card, and if so, how?
~w: I used the 888-247-4080 number I found for on the GetHuman Amazon Visa Card customer phone number page I was on: Amazon Visa Card Customer Service Phone Number
GetHuman: And which of these common Amazon Visa Card customer issues best describes the reason you wanted to talk to them?
(Shows ~w a list of common Amazon Visa Card problems)
~w: "Setup an account" was why I was trying to call.

~w's review of Amazon Visa Card customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon Visa Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~w: have called about a dozen times, and after the laborious process of entering all of my information, I ask to be connected to CS and am immediately hung up on. Extremely frustrating
GetHuman: Let's quantify your experience contacting Amazon Visa Card. On a scale of 1 to 5, how easy is it go get help on a Amazon Visa Card problem?
~w: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~w: I'd give them a five out of five on communication.
GetHuman: And what about Amazon Visa Card's ability to quickly and effectively address your problem?
~w: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon Visa Card customers?
~w: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Visa Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~w taken from his Amazon Visa Card customer service problem that occurred on November 15th, 2017.

Amazon Visa Card

5.00 of 5 stars | 29 reviews

~w's Amazon Visa Card Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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