Amazon Visa Card: I needed to talk to a person concerning placing...
A Amazon Visa Card customer review by GetHuman user ~Maddmooner from November 23rd, 2017
Background on ~Maddmooner's case
GetHuman: ~Maddmooner - can you tell our other Amazon Visa Card customers when your case took place?
~Maddmooner: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Amazon Visa Card, and if so, how?
GetHuman: And which of these common Amazon Visa Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Maddmooner a list of common Amazon Visa Card problems)
~Maddmooner: "Lower my rate" was why I was trying to call.
~Maddmooner's review of Amazon Visa Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon Visa Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maddmooner: I needed to talk to a person concerning placing an order. After * hours of trying to add a cheching account to a payment method your operators failed me.
GetHuman: Let's quantify your experience contacting Amazon Visa Card. On a scale of 1 to 5, how easy is it go get help on a Amazon Visa Card problem?
~Maddmooner: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maddmooner: I'd give them a three out of five on communication.
GetHuman: And what about Amazon Visa Card's ability to quickly and effectively address your problem?
~Maddmooner: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon Visa Card customers?
~Maddmooner: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Visa Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maddmooner taken from his Amazon Visa Card customer service problem that occurred on November 13th, 2017.