Amazon: Awesome support! I just got $*** Kohls Gift Car...
A Amazon customer review by GetHuman user ~Angela Jackson from November 23rd, 2017
Background on ~Angela Jackson's case
GetHuman: ~Angela Jackson - can you tell our other Amazon customers when your case took place?
~Angela Jackson: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Angela Jackson a list of common Amazon problems)
~Angela Jackson: "Payment Arrangement" was why I was trying to call.
~Angela Jackson's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angela Jackson: Awesome support! I just got $*** Kohls Gift Card! Thank you Amazon!**Enter your email and get free $*** Kohls Gift Card! This offer is valid only * days. Enter your information and get it for free. Apply here : http:**goo.gl**EAFy*
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Angela Jackson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angela Jackson: I'd give them a three out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Angela Jackson: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Angela Jackson: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angela Jackson taken from his Amazon customer service problem that occurred on November 15th, 2017.