Amazon: bcoz i had gone out of town nd my brother had t...

A Amazon customer review by GetHuman user ~abdul majid shaikh from November 28th, 2017

Background on ~abdul majid shaikh 's case

GetHuman: ~abdul majid shaikh - can you tell our other Amazon customers when your case took place?
~abdul majid shaikh : Sure. It was morning, on November 24th.
GetHuman: Did you reach out to Amazon, and if so, how?
~abdul majid shaikh : I used the 888-280-4331 number I found for on the GetHuman Amazon customer phone number page I was on: Amazon Customer Service Phone Number
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~abdul majid shaikh a list of common Amazon problems)
~abdul majid shaikh : "Can't Login" was why I was trying to call.

~abdul majid shaikh 's review of Amazon customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~abdul majid shaikh : bcoz i had gone out of town nd my brother had taken the dress which i had order online nd nw i came back the dress colour was really very poor so please i would like you to exchange it......
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~abdul majid shaikh : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~abdul majid shaikh : I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~abdul majid shaikh : For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~abdul majid shaikh : Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~abdul majid shaikh taken from his Amazon customer service problem that occurred on November 24th, 2017.

Amazon

4.14 of 5 stars | 1562 reviews

~abdul majid shaikh 's Amazon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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