Ameren Illinois: trying to find out if cilco picks up old icebox...
A Ameren Illinois customer review by GetHuman user ~doesnt matter from November 19th, 2017
Background on ~doesnt matter's case
GetHuman: ~doesnt matter - can you tell our other Ameren Illinois customers when your case took place?
~doesnt matter: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Ameren Illinois, and if so, how?
GetHuman: And which of these common Ameren Illinois customer issues best describes the reason you wanted to talk to them?
(Shows ~doesnt matter a list of common Ameren Illinois problems)
~doesnt matter: "Change appointment" was why I was trying to call.
~doesnt matter's review of Ameren Illinois customer service
GetHuman: So how would you sum up your experience for GetHuman's Ameren Illinois customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doesnt matter: trying to find out if cilco picks up old icebox....keeps transfering me to the same number for ameren....and they say they dont handle cilco....im glad im doing this for a friend because this site is made by dumb *** people.....
GetHuman: Let's quantify your experience contacting Ameren Illinois. On a scale of 1 to 5, how easy is it go get help on a Ameren Illinois problem?
~doesnt matter: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doesnt matter: I'd give them a five out of five on communication.
GetHuman: And what about Ameren Illinois's ability to quickly and effectively address your problem?
~doesnt matter: For that I would say five out of five.
GetHuman: And finally- any advice for other Ameren Illinois customers?
~doesnt matter: Call them early in the day or late. Don't forget any personal or account information you might need for Ameren Illinois to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doesnt matter taken from his Ameren Illinois customer service problem that occurred on November 15th, 2017.