American Express Serve: I've had the serve card about three months now...
A American Express Serve customer review by GetHuman user GetHuman-163921 from November 24th, 2017
Background on GetHuman-163921's case
GetHuman: GetHuman-163921 - can you tell our other American Express Serve customers when your case took place?
GetHuman-163921: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to American Express Serve, and if so, how?
GetHuman: And which of these common American Express Serve customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-163921 a list of common American Express Serve problems)
GetHuman-163921: "Overcharge" was why I was trying to call.
GetHuman-163921's review of American Express Serve customer service
GetHuman: So how would you sum up your experience for GetHuman's American Express Serve customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-163921: I've had the serve card about three months now.I have had no problems so far.I got the serve card for emergencies. I also have a regular debit card from my bank. The main reason I got the serve card is that my bank only allows ***.** a day withdrawal from a atm. Thus with a serve card if I need more in a day its ready to use. As far as loading money on it use your debit card and its available right away. The same with a credit card.wigh Ach deposits it takes time for it to be credited
GetHuman: Let's quantify your experience contacting American Express Serve. On a scale of 1 to 5, how easy is it go get help on a American Express Serve problem?
GetHuman-163921: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-163921: I'd give them a five out of five on communication.
GetHuman: And what about American Express Serve's ability to quickly and effectively address your problem?
GetHuman-163921: For that I would say one out of five.
GetHuman: And finally- any advice for other American Express Serve customers?
GetHuman-163921: Call them early in the day or late. Don't forget any personal or account information you might need for American Express Serve to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-163921 taken from his American Express Serve customer service problem that occurred on November 15th, 2017.