Apple: i bought new i Mac from singapore last week.*Wh...

A Apple customer review by GetHuman user ~phyo mg from November 17th, 2017

Background on ~phyo mg's case

GetHuman: ~phyo mg - can you tell our other Apple customers when your case took place?
~phyo mg: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Apple, and if so, how?
~phyo mg: I used the 800-275-2273 number I found for on the GetHuman Apple customer phone number page I was on: Apple Customer Service Phone Number
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows ~phyo mg a list of common Apple problems)
~phyo mg: "Cancel subscription" was why I was trying to call.

~phyo mg's review of Apple customer service

GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~phyo mg: i bought new i Mac from singapore last week.*When i start open power. waiting for * or * mins press n hold. but can't, then pull out plug n plugin again, start da power. what da problem?
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
~phyo mg: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~phyo mg: I'd give them a two out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
~phyo mg: For that I would say five out of five.
GetHuman: And finally- any advice for other Apple customers?
~phyo mg: Call them early in the day or late. Don't forget any personal or account information you might need for Apple to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~phyo mg taken from his Apple customer service problem that occurred on November 16th, 2017.


3.05 of 5 stars | 308 reviews

~phyo mg's Apple Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Apple, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Apple in any way.

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