Applebee's: I took my girlfriend for an early dinner. We ha...
A Applebee's customer review by GetHuman user ~oliver from November 14th, 2017
Background on ~oliver's case
GetHuman: ~oliver - can you tell our other Applebee's customers when your case took place?
~oliver: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows ~oliver a list of common Applebee's problems)
~oliver: "Make a reservation" was why I was trying to call.
~oliver's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~oliver: I took my girlfriend for an early dinner. We had a choice between Applebees or Olive Garden and we decided the *st one. But never again with Applebees that will be the last time we are going to eat there. The waitress forgot her order and after ** mins it was served. The food was cold and shrimp were raw. It ruined the whole date that she ended up not eating the food. *****Thanks Applebees for ruining my date and the lousy service.**This is for the **** kietzke ln, Reno Nv.
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
~oliver: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~oliver: I'd give them a one out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
~oliver: For that I would say two out of five.
GetHuman: And finally- any advice for other Applebee's customers?
~oliver: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~oliver taken from his Applebee's customer service problem that occurred on November 4th, 2017.