Please don't never go to the Applebee's in Gate...
A Applebee's customer review by GetHuman user ~Kay from November 28th, 2017
Background on ~Kay's case
GetHuman: ~Kay - can you tell our other Applebee's customers when your case took place?
~Kay: Yeah. It was afternoon, on November 25th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows ~Kay a list of common Applebee's problems)
~Kay: "Delivery problem" was why I was trying to call.
~Kay's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kay: Please don't never go to the Applebee's in Gateway Mall Brooklyn, NY especially using a credit card*debit card. They scam you out of your money: As you pay for your food when the person walk away with your card they copy all of the information off your card. This issue happened to me not once but TWICE. They left my bank account in the negatives . Horrible Horrible SERVICE . When I called to speak to manager about the issue they had me on hold fo about a hour . When I did get through the manager was very rude !!!!!
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
~Kay: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kay: I'd give them a one out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
~Kay: For that I would say one out of five.
GetHuman: And finally- any advice for other Applebee's customers?
~Kay: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kay taken from his Applebee's customer service problem that occurred on November 25th, 2017.