Applebee's: Twice I was at applebees and twice kids screami...

A Applebee's customer review by GetHuman user GetHuman-10787 from November 23rd, 2017

Background on GetHuman-10787's case

GetHuman: GetHuman-10787 - can you tell our other Applebee's customers when your case took place?
GetHuman-10787: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman-10787: I used the 888-592-7753 number I found for on the GetHuman Applebee's customer phone number page I was on: Applebee's Customer Service Phone Number
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-10787 a list of common Applebee's problems)
GetHuman-10787: "Delivery problem" was why I was trying to call.

GetHuman-10787's review of Applebee's customer service

GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-10787: Twice I was at applebees and twice kids screaming and jumping up and down at boots where no one is sitting yet...Really? This is the second time that this was alowed for kids with there dirty sneakers to jump up and down at a booth where other people are going to sit...Also, really I ask for xtra grated cheese and they want to charge me xtra...Your prices are to high for the quality and size of your food...This is the worse chain store on the market on Staten Island, New York W. Veterans Rd.
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
GetHuman-10787: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-10787: I'd give them a three out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
GetHuman-10787: For that I would say one out of five.
GetHuman: And finally- any advice for other Applebee's customers?
GetHuman-10787: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-10787 taken from his Applebee's customer service problem that occurred on November 18th, 2017.

Applebee's

1.60 of 5 stars | 53 reviews

GetHuman-10787's Applebee's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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