Applebee's: Walk in and was treated poorly from the start...
A Applebee's customer review by GetHuman user ~jewels from November 24th, 2017
Background on ~jewels's case
GetHuman: ~jewels - can you tell our other Applebee's customers when your case took place?
~jewels: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows ~jewels a list of common Applebee's problems)
~jewels: "Overcharge/Strange charge" was why I was trying to call.
~jewels's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jewels: Walk in and was treated poorly from the start. They never planned ro seat us. Waited over an hour. Other guest at least ** were seated while we waited.
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
~jewels: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jewels: I'd give them a five out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
~jewels: For that I would say one out of five.
GetHuman: And finally- any advice for other Applebee's customers?
~jewels: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jewels taken from his Applebee's customer service problem that occurred on November 17th, 2017.