Applebee's: We noticed that their menu has changed, more ap...
A Applebee's customer review by GetHuman user GetHuman-378091 from November 27th, 2017
Background on GetHuman-378091's case
GetHuman: GetHuman-378091 - can you tell our other Applebee's customers when your case took place?
GetHuman-378091: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-378091 a list of common Applebee's problems)
GetHuman-378091: "Make a reservation" was why I was trying to call.
GetHuman-378091's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-378091: We noticed that their menu has changed, more appetizers less meals. Portions are smaller, quality of food is not good. They took some of our favorites off the menu. We used to eat here all the time, after our most recent visit and seeing all of the changes , we will not be visiting again. Their * for $** menu is terrible, they removed some of their popular items from it. What happened? So sad, this was a great place to eat with so many options, seems like they are now becoming more like a sports bar. Not a family atmosphere anymore.
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
GetHuman-378091: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-378091: I'd give them a one out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
GetHuman-378091: For that I would say two out of five.
GetHuman: And finally- any advice for other Applebee's customers?
GetHuman-378091: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-378091 taken from his Applebee's customer service problem that occurred on November 22nd, 2017.