Recently bought a Range cooker from Argos Direc...
A Argos customer review by GetHuman user ~hackedoff from November 2nd, 2017
Background on ~hackedoff's case
GetHuman: ~hackedoff - can you tell our other Argos customers when your case took place?
~hackedoff: Yeah. It was afternoon, on October 25th.
GetHuman: Did you reach out to Argos, and if so, how?
GetHuman: And which of these common Argos customer issues best describes the reason you wanted to talk to them?
(Shows ~hackedoff a list of common Argos problems)
~hackedoff: "Warranty claim" was why I was trying to call.
~hackedoff's review of Argos customer service
GetHuman: So how would you sum up your experience for GetHuman's Argos customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hackedoff: Recently bought a Range cooker from Argos Direct, couldn't find our house first time, damaged goods without telling us second time, customer service is very (I mean very poor)*Went to local store where the manager sorted some of it out, he then said he would never use Argos Direct himself. *Be warned, Argos and Argos Direct are two different companies operating under the same banner, when you have a complaint to make then expect hassle, rudeness and dissatisfaction.*So prospective buyers beware of Argos Direct
GetHuman: Let's quantify your experience contacting Argos. On a scale of 1 to 5, how easy is it go get help on a Argos problem?
~hackedoff: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hackedoff: I'd give them a one out of five on communication.
GetHuman: And what about Argos's ability to quickly and effectively address your problem?
~hackedoff: For that I would say five out of five.
GetHuman: And finally- any advice for other Argos customers?
~hackedoff: Call them early in the day or late. Don't forget any personal or account information you might need for Argos to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hackedoff taken from his Argos customer service problem that occurred on October 25th, 2017.