Asda: I am still waiting on a outcome of a complaint...
A Asda customer review by GetHuman user ~patricia from November 19th, 2017
Background on ~patricia's case
GetHuman: ~patricia - can you tell our other Asda customers when your case took place?
~patricia: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Asda, and if so, how?
GetHuman: And which of these common Asda customer issues best describes the reason you wanted to talk to them?
(Shows ~patricia a list of common Asda problems)
~patricia: "Change order" was why I was trying to call.
~patricia's review of Asda customer service
GetHuman: So how would you sum up your experience for GetHuman's Asda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~patricia: I am still waiting on a outcome of a complaint sent to asda then your trading standards got involve its naw ** days and stillnothing I want my paperwork and the item that nearly caused my bloked wind pipe back as I will be writing to walmart in the states I don't think asda has shown any concern and still there trading standard that look into those matters still haven't got back I am not going to be pushed aside I will go to the top even to the papers
GetHuman: Let's quantify your experience contacting Asda. On a scale of 1 to 5, how easy is it go get help on a Asda problem?
~patricia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~patricia: I'd give them a five out of five on communication.
GetHuman: And what about Asda's ability to quickly and effectively address your problem?
~patricia: For that I would say five out of five.
GetHuman: And finally- any advice for other Asda customers?
~patricia: Call them early in the day or late. Don't forget any personal or account information you might need for Asda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~patricia taken from his Asda customer service problem that occurred on November 17th, 2017.