on the **th*ct.asda trading standards were inve...
A Asda customer review by GetHuman user GetHuman-364951 from November 19th, 2017
Background on GetHuman-364951's case
GetHuman: GetHuman-364951 - can you tell our other Asda customers when your case took place?
GetHuman-364951: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Asda, and if so, how?
GetHuman: And which of these common Asda customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-364951 a list of common Asda problems)
GetHuman-364951: "Returns" was why I was trying to call.
GetHuman-364951's review of Asda customer service
GetHuman: So how would you sum up your experience for GetHuman's Asda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-364951: on the **th*ct.asda trading standards were investigateing a very seriouse problem that took place with a food item I bought and nearly died oof this bone getting stuck in my throat . still no responds I want all my corresponding back and the bone so I can send this to walmart usa asda uk think its a joke . well I don't not many customers get a good repond back even if you take things back to the store its always go get another not oh you had to go out of your way to call back its time and petrol .I myself will take my case further
GetHuman: Let's quantify your experience contacting Asda. On a scale of 1 to 5, how easy is it go get help on a Asda problem?
GetHuman-364951: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-364951: I'd give them a five out of five on communication.
GetHuman: And what about Asda's ability to quickly and effectively address your problem?
GetHuman-364951: For that I would say five out of five.
GetHuman: And finally- any advice for other Asda customers?
GetHuman-364951: Call them early in the day or late. Don't forget any personal or account information you might need for Asda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-364951 taken from his Asda customer service problem that occurred on November 17th, 2017.