Ashley Furniture: I was told that my locatiohn was a independentl...
A Ashley Furniture customer review by GetHuman user ~dont wanna leave one from November 26th, 2017
Background on ~dont wanna leave one's case
GetHuman: ~dont wanna leave one - can you tell our other Ashley Furniture customers when your case took place?
~dont wanna leave one: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Ashley Furniture, and if so, how?
GetHuman: And which of these common Ashley Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~dont wanna leave one a list of common Ashley Furniture problems)
~dont wanna leave one: "Cancel order" was why I was trying to call.
~dont wanna leave one's review of Ashley Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Ashley Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont wanna leave one: I was told that my locatiohn was a independently owned and operated location and that Ashely could do nothing to assist. When I responded with the fact that franchises stll needed to follow corporate guidelines and I had concerns about that, I was told. They are NOT a franchise.
GetHuman: Let's quantify your experience contacting Ashley Furniture. On a scale of 1 to 5, how easy is it go get help on a Ashley Furniture problem?
~dont wanna leave one: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont wanna leave one: I'd give them a two out of five on communication.
GetHuman: And what about Ashley Furniture's ability to quickly and effectively address your problem?
~dont wanna leave one: For that I would say three out of five.
GetHuman: And finally- any advice for other Ashley Furniture customers?
~dont wanna leave one: Call them early in the day or late. Don't forget any personal or account information you might need for Ashley Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont wanna leave one taken from his Ashley Furniture customer service problem that occurred on November 21st, 2017.