Assurance Wireless: I got through calling the number and I kept pre...
A Assurance Wireless customer review by GetHuman user ~Porter number from November 26th, 2017
Background on ~Porter number 's case
GetHuman: ~Porter number - can you tell our other Assurance Wireless customers when your case took place?
~Porter number : Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Porter number a list of common Assurance Wireless problems)
~Porter number : "Lost or Stolen Phone" was why I was trying to call.
~Porter number 's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Porter number : I got through calling the number and I kept pressing at every prompt. So much better than calling their customer service line.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Porter number : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Porter number : I'd give them a five out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Porter number : For that I would say three out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Porter number : Call them early in the day or late. Don't forget any personal or account information you might need for Assurance Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Porter number taken from his Assurance Wireless customer service problem that occurred on November 21st, 2017.