Audiovox: It was Sunday and they said call thru the week...
A Audiovox customer review by GetHuman user ~Tywanna French from November 20th, 2017
Background on ~Tywanna French's case
GetHuman: ~Tywanna French - can you tell our other Audiovox customers when your case took place?
~Tywanna French: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Audiovox, and if so, how?
GetHuman: And which of these common Audiovox customer issues best describes the reason you wanted to talk to them?
(Shows ~Tywanna French a list of common Audiovox problems)
~Tywanna French: "Returns" was why I was trying to call.
~Tywanna French's review of Audiovox customer service
GetHuman: So how would you sum up your experience for GetHuman's Audiovox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tywanna French: It was Sunday and they said call thru the week. Evidently, they are not open on Sunday, but that was not what the ad said.
GetHuman: Let's quantify your experience contacting Audiovox. On a scale of 1 to 5, how easy is it go get help on a Audiovox problem?
~Tywanna French: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tywanna French: I'd give them a one out of five on communication.
GetHuman: And what about Audiovox's ability to quickly and effectively address your problem?
~Tywanna French: For that I would say two out of five.
GetHuman: And finally- any advice for other Audiovox customers?
~Tywanna French: Call them early in the day or late. Don't forget any personal or account information you might need for Audiovox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tywanna French taken from his Audiovox customer service problem that occurred on November 16th, 2017.