Auto Zone: I broke down in Ontario,OR.Michael was top notc...
A Auto Zone customer review by GetHuman user ~corvette john from November 7th, 2017
Background on ~corvette john's case
GetHuman: ~corvette john - can you tell our other Auto Zone customers when your case took place?
~corvette john: Yeah. It was late at night, on November 2nd.
GetHuman: Did you reach out to Auto Zone, and if so, how?
GetHuman: And which of these common Auto Zone customer issues best describes the reason you wanted to talk to them?
(Shows ~corvette john a list of common Auto Zone problems)
~corvette john: "None of those really matches why I wanted to call Auto Zone that day." was why I was trying to call.
~corvette john's review of Auto Zone customer service
GetHuman: So how would you sum up your experience for GetHuman's Auto Zone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~corvette john: I broke down in Ontario,OR.Michael was top notch.aAbove and beyond service.I cant say enough good about him!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Auto Zone. On a scale of 1 to 5, how easy is it go get help on a Auto Zone problem?
~corvette john: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~corvette john: I'd give them a one out of five on communication.
GetHuman: And what about Auto Zone's ability to quickly and effectively address your problem?
~corvette john: For that I would say four out of five.
GetHuman: And finally- any advice for other Auto Zone customers?
~corvette john: Call them early in the day or late. Don't forget any personal or account information you might need for Auto Zone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~corvette john taken from his Auto Zone customer service problem that occurred on November 2nd, 2017.