Avenue.com: This company did not send me my shipment and no...

A Avenue.com customer review by GetHuman user ~conniesv from November 20th, 2017

Background on ~conniesv's case

GetHuman: ~conniesv - can you tell our other Avenue.com customers when your case took place?
~conniesv: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to Avenue.com, and if so, how?
~conniesv: I used the 888-843-2836 number I found for on the GetHuman Avenue.com customer phone number page I was on: Avenue.com Customer Service Phone Number
GetHuman: And which of these common Avenue.com customer issues best describes the reason you wanted to talk to them?
Shows ~conniesv a list of common Avenue.com problems
~conniesv: "Returns" was why I was trying to call.

~conniesv's review of Avenue.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Avenue.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~conniesv: This company did not send me my shipment and now tells me that they will not send it or give me my money back. My advice is not to order from them. They have a million reasons why they are entitled to your money and will not issue a refund or send you the goods.
GetHuman: Let's quantify your experience contacting Avenue.com. On a scale of 1 to 5, how easy is it go get help on a Avenue.com problem?
~conniesv: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~conniesv: I'd give them a five out of five on communication.
GetHuman: And what about Avenue.com's ability to quickly and effectively address your problem?
~conniesv: For that I would say five out of five.
GetHuman: And finally- any advice for other Avenue.com customers?
~conniesv: Call them early in the day or late. Don't forget any personal or account information you might need for Avenue.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~conniesv taken from his Avenue.com customer service problem that occurred on November 10th, 2017.

Avenue.com

5.00 of 5 stars | 10 reviews
Avenue.com ReviewsAvenue.com's Phone NumberAll Avenue.com contact infoGeneral Avenue.com customer service info
~conniesv's Avenue.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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