BMG Music: they are going out of business by the end of Oc...
A BMG Music customer review by GetHuman user GetHuman-358626 from October 27th, 2017
Background on GetHuman-358626's case
GetHuman: GetHuman-358626 - can you tell our other BMG Music customers when your case took place?
GetHuman-358626: Sure. It was evening, on October 20th.
GetHuman: Did you reach out to BMG Music, and if so, how?
GetHuman: And which of these common BMG Music customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-358626 a list of common BMG Music problems)
GetHuman-358626: "None of those really matches why I wanted to contact BMG Music that day." was why I was trying to contact.
GetHuman-358626's review of BMG Music customer service
GetHuman: So how would you sum up your experience for GetHuman's BMG Music customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-358626: they are going out of business by the end of October **** just FYI, go this info. from an employee that will be jobless then.
GetHuman: Let's quantify your experience contacting BMG Music. On a scale of 1 to 5, how easy is it go get help on a BMG Music problem?
GetHuman-358626: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-358626: I'd give them a three out of five on communication.
GetHuman: And what about BMG Music's ability to quickly and effectively address your problem?
GetHuman-358626: For that I would say four out of five.
GetHuman: And finally- any advice for other BMG Music customers?
GetHuman-358626: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for BMG Music to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-358626 taken from his BMG Music customer service problem that occurred on October 20th, 2017.