Bath & Body Works: I called with a question about the alcohol cont...
A Bath & Body Works customer review by GetHuman user ~rlterp from November 19th, 2017
Background on ~rlterp's case
GetHuman: ~rlterp - can you tell our other Bath & Body Works customers when your case took place?
~rlterp: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Bath & Body Works, and if so, how?
GetHuman: And which of these common Bath & Body Works customer issues best describes the reason you wanted to talk to them?
(Shows ~rlterp a list of common Bath & Body Works problems)
~rlterp: "Cancel order" was why I was trying to call.
~rlterp's review of Bath & Body Works customer service
GetHuman: So how would you sum up your experience for GetHuman's Bath & Body Works customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rlterp: I called with a question about the alcohol content of fragrances and lotions. The representative looked up the information and I found out what I needed to know.
GetHuman: Let's quantify your experience contacting Bath & Body Works. On a scale of 1 to 5, how easy is it go get help on a Bath & Body Works problem?
~rlterp: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rlterp: I'd give them a five out of five on communication.
GetHuman: And what about Bath & Body Works's ability to quickly and effectively address your problem?
~rlterp: For that I would say three out of five.
GetHuman: And finally- any advice for other Bath & Body Works customers?
~rlterp: Call them early in the day or late. Don't forget any personal or account information you might need for Bath & Body Works to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rlterp taken from his Bath & Body Works customer service problem that occurred on November 14th, 2017.