Bebe.com: I have been trying to reach any representative...

A Bebe.com customer review by GetHuman user GetHuman-40921 from November 22nd, 2017

Background on GetHuman-40921's case

GetHuman: GetHuman-40921 - can you tell our other Bebe.com customers when your case took place?
GetHuman-40921: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Bebe.com, and if so, how?
GetHuman-40921: I used a phone number I found on the GetHuman Bebe.com customer service contact info page: Contact Bebe.com Customer Service
GetHuman: And which of these common Bebe.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-40921 a list of common Bebe.com problems)
GetHuman-40921: "Returns" was why I was trying to call.

GetHuman-40921's review of Bebe.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Bebe.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-40921: I have been trying to reach any representative by phone since *:** am this morning and it is now *:** and they are still close.
GetHuman: Let's quantify your experience contacting Bebe.com. On a scale of 1 to 5, how easy is it go get help on a Bebe.com problem?
GetHuman-40921: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-40921: I'd give them a two out of five on communication.
GetHuman: And what about Bebe.com's ability to quickly and effectively address your problem?
GetHuman-40921: For that I would say three out of five.
GetHuman: And finally- any advice for other Bebe.com customers?
GetHuman-40921: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bebe.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-40921 taken from his Bebe.com customer service problem that occurred on November 14th, 2017.

Bebe.com

1.00 of 5 stars | 10 reviews

GetHuman-40921's Bebe.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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