Bebe.com: a representative did not pick up phone, on hold...
A Bebe.com customer review by GetHuman user GetHuman-307344 from November 21st, 2017
Background on GetHuman-307344's case
GetHuman: GetHuman-307344 - can you tell our other Bebe.com customers when your case took place?
GetHuman-307344: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Bebe.com, and if so, how?
GetHuman: And which of these common Bebe.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-307344 a list of common Bebe.com problems)
GetHuman-307344: "Cancel order" was why I was trying to call.
GetHuman-307344's review of Bebe.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bebe.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-307344: a representative did not pick up phone, on hold for more than ** minutes listening to the same song over and over
GetHuman: Let's quantify your experience contacting Bebe.com. On a scale of 1 to 5, how easy is it go get help on a Bebe.com problem?
GetHuman-307344: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-307344: I'd give them a one out of five on communication.
GetHuman: And what about Bebe.com's ability to quickly and effectively address your problem?
GetHuman-307344: For that I would say two out of five.
GetHuman: And finally- any advice for other Bebe.com customers?
GetHuman-307344: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bebe.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-307344 taken from his Bebe.com customer service problem that occurred on November 14th, 2017.