Issue with Bell Canada - Home Phone
A Bell Canada - Home Phone customer review by GetHuman user GetHuman-joyspark from December 6th, 2017
Background on GetHuman-joyspark's case
GetHuman: GetHuman-joyspark - can you tell our other Bell Canada - Home Phone customers when your case took place?
GetHuman-joyspark: Yup. It was morning, on November 29th.
GetHuman: Did you reach out to Bell Canada - Home Phone, and if so, how?
GetHuman: And which of these common Bell Canada - Home Phone customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-joyspark a list of common Bell Canada - Home Phone problems)
GetHuman-joyspark: "Service problem" was why I was trying to call.
GetHuman-joyspark's review of Bell Canada - Home Phone customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada - Home Phone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-joyspark: Issue with Bell Canada - Home Phone
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-joyspark: Bell installed Fibe and my home phone no goes through a modem that has a short battery life. So if the power goes out I have no landline.
GetHuman: Let's quantify your experience contacting Bell Canada - Home Phone. On a scale of 1 to 5, how easy is it go get help on a Bell Canada - Home Phone problem?
GetHuman-joyspark: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-joyspark: I'd give them a three out of five on communication.
GetHuman: And what about Bell Canada - Home Phone's ability to quickly and effectively address your problem?
GetHuman-joyspark: For that I would say two out of five.
GetHuman: And finally- any advice for other Bell Canada - Home Phone customers?
GetHuman-joyspark: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada - Home Phone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-joyspark taken from his Bell Canada - Home Phone customer service problem that occurred on November 29th, 2017.