Bell Canada - Home Phone: This number was a godsend. I cancelled my Bell...

A Bell Canada - Home Phone customer review by GetHuman user ~Dude from November 12th, 2017

Background on ~Dude's case

GetHuman: ~Dude - can you tell our other Bell Canada - Home Phone customers when your case took place?
~Dude: Sure. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Bell Canada - Home Phone, and if so, how?
~Dude: I used the 866-310-2355 number I found for on the GetHuman Bell Canada - Home Phone customer phone number page I was on: Bell Canada - Home Phone Customer Service Phone Number
GetHuman: And which of these common Bell Canada - Home Phone customer issues best describes the reason you wanted to talk to them?
(Shows ~Dude a list of common Bell Canada - Home Phone problems)
~Dude: "Technical support" was why I was trying to contact.

~Dude's review of Bell Canada - Home Phone customer service

GetHuman: So how would you sum up your experience for GetHuman's Bell Canada - Home Phone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dude: This number was a godsend. I cancelled my Bell phone service and couldn't figure out how to call them to find out when they were going to refund money they owed. The ***-BELL number they give you doesn't work from anywhere but a Bell phone. Turns out I have tio wait ** days for the money they owe me. If I was that slow paying, they'd have a collection agency on my tail!
GetHuman: Let's quantify your experience contacting Bell Canada - Home Phone. On a scale of 1 to 5, how easy is it go get help on a Bell Canada - Home Phone problem?
~Dude: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dude: I'd give them a four out of five on communication.
GetHuman: And what about Bell Canada - Home Phone's ability to quickly and effectively address your problem?
~Dude: For that I would say three out of five.
GetHuman: And finally- any advice for other Bell Canada - Home Phone customers?
~Dude: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada - Home Phone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dude taken from his Bell Canada - Home Phone customer service problem that occurred on November 3rd, 2017.

Bell Canada - Home Phone

4.00 of 5 stars | 4 reviews

~Dude's Bell Canada - Home Phone Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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