Best Buy (Canada): Been waiting * weeks for credit for my return...

A Best Buy (Canada) customer review by GetHuman user ~jeff from November 3rd, 2017

Background on ~jeff's case

GetHuman: ~jeff - can you tell our other Best Buy (Canada) customers when your case took place?
~jeff: Yeah. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Best Buy (Canada), and if so, how?
~jeff: I used the 866-237-8289 number I found for on the GetHuman Best Buy (Canada) customer phone number page I was on: Best Buy (Canada) Customer Service Phone Number
GetHuman: And which of these common Best Buy (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~jeff a list of common Best Buy (Canada) problems)
~jeff: "Returns" was why I was trying to call.

~jeff's review of Best Buy (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeff: Been waiting * weeks for credit for my return. *Reps are nice however were useless and kept on making up due dates. Never return to their depot always go to stores. Should learn a little from apple.
GetHuman: Let's quantify your experience contacting Best Buy (Canada). On a scale of 1 to 5, how easy is it go get help on a Best Buy (Canada) problem?
~jeff: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeff: I'd give them a one out of five on communication.
GetHuman: And what about Best Buy (Canada)'s ability to quickly and effectively address your problem?
~jeff: For that I would say two out of five.
GetHuman: And finally- any advice for other Best Buy (Canada) customers?
~jeff: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeff taken from his Best Buy (Canada) customer service problem that occurred on November 1st, 2017.

Best Buy (Canada)

1.73 of 5 stars | 2 reviews

~jeff's Best Buy (Canada) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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