Best Buy Card: Between the obvious (and awful) overseas connec...
A Best Buy Card customer review by GetHuman user ~Lyssayn from November 6th, 2017
Background on ~Lyssayn's case
GetHuman: ~Lyssayn - can you tell our other Best Buy Card customers when your case took place?
~Lyssayn: Yes. It was morning, on November 3rd.
GetHuman: Did you reach out to Best Buy Card, and if so, how?
GetHuman: And which of these common Best Buy Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Lyssayn a list of common Best Buy Card problems)
~Lyssayn: "Question" was why I was trying to call.
~Lyssayn's review of Best Buy Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lyssayn: Between the obvious (and awful) overseas connection and the representative's INCREDIBLY thick accent, the call took twice as long as it should have because I had to keep saying, "What did you say? Can you repeat that? Again..."
GetHuman: Let's quantify your experience contacting Best Buy Card. On a scale of 1 to 5, how easy is it go get help on a Best Buy Card problem?
~Lyssayn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lyssayn: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy Card's ability to quickly and effectively address your problem?
~Lyssayn: For that I would say three out of five.
GetHuman: And finally- any advice for other Best Buy Card customers?
~Lyssayn: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lyssayn taken from his Best Buy Card customer service problem that occurred on November 3rd, 2017.